Cancellation and Refund Policy

Effective Date: 5th May 2025

At ClikinTech, we strive to maintain clear and fair policies regarding cancellations and refunds. Please review our policy below:

1. Cancellation by Client
Service contracts can be cancelled by providing written notice.

For monthly services, cancellation must be made at least 7 days before the next billing cycle.

For fixed-projects, cancellations may incur charges based on the work completed.

2. Refund Eligibility
SAAS Subscriptions: Refunds are provided only if there is a technical issue that ClikinTech fails to resolve within 14 days.

Development Services: Partial refunds may be provided based on the work stage and resources utilized.

Non-Refundable Services: Consultation fees, third-party licenses, or completed development phases are non-refundable.

3. Cancellation by ClikinTech
We reserve the right to cancel services in case of non-payment, misuse, or breach of agreement terms. In such cases, no refund will be issued.

4. Refund Processing
Approved refunds will be credited within 7–10 business days to the original payment method.